Refund and Returns Policy
SHIPPING POLICY
Please note that shipping fees for our products are not universally free for all customers. The shipping cost may vary depending on factors such as customer location and dealer location.
We strive to provide transparent and accurate information regarding shipping costs during the checkout process. The shipping fees will be calculated based on the specific delivery address and other relevant factors.
For returns, we have a comprehensive returns policy in place. If you are not satisfied with your purchase, please refer to our Returns Policy on our website for detailed instructions on how to initiate a return and the applicable terms and conditions.
At Justin’s Alfa Home Appliances, we aim to provide a seamless shopping experience, and we appreciate your understanding regarding shipping fees that may apply. If you have any questions or concerns about shipping or returns, please don’t hesitate to contact our Customer Care team for assistance.
RETURN & EXCHANGE POLICY
At Justin’s Alfa Home Appliances, we stand behind the quality and performance of our products. Our Return and Exchange policy is designed to ensure customer satisfaction and address any issues that may arise.
If you encounter a defect in a product purchased from us, the return or exchange process will depend on the warranty period specified at the time of purchase. We offer warranty coverage for a specific duration to protect against defects arising from manufacturing or workmanship.
Additionally, we understand that electrical or manual breakdowns can occur. In such cases, we encourage you to refer to the warranty terms and conditions, which outline the applicable remedies and procedures.
To initiate a return or exchange, please contact our Customer Care team within the specified warranty period. They will guide you through the necessary steps and assist you in resolving the issue promptly.
At Justin’s Alfa Home Appliances, we value your satisfaction and are committed to providing a smooth and hassle-free return and exchange experience. For further details or clarification, please review our comprehensive Return and Exchange policy on our website or reach out to our Customer Care team.